Vanesa Quiroz-Yanez

I helped shape innovation strategy at Florida Blue, where I scoped a portfolio targeting $500M in healthcare value by tackling cost, care navigation, and accessibility barriers. I apply Lean Six Sigma, human-centered design, and AI integration to turn complex healthcare problems into actionable initiatives.

Before Florida Blue, I ran customer experience transformations across travel, financial services, and credit unions, and founded VQY Consultancy to help organizations close experience gaps and unlock revenue.

Ask me about innovation portfolio management, healthcare strategy, customer experience programs, AI integration in business processes, and Lean Six Sigma coaching.