Susant Patro

I'm Susant, co-founder and CEO of Vortex IQ, an AI operating system that unifies data, diagnostics, and execution across the full ecommerce stack. It replaces fragmented tools with a single agent-driven system that detects issues and fixes them in real time. Before Vortex IQ, I spent nearly two decades building 247 Commerce, scaling it to work with 500+ retailers across B2B and DTC. That hands-on time inside real merchant environments is what eventually led me to build Vortex IQ. Ask me about building AI agents for ecommerce, scaling a commerce services firm, and what actually breaks at scale for online retailers.