Steven McChristy

I'm Steven, Client Experience Coordinator at JAMS, where I design and lead event operations for enterprise clients. I turn complexity into seamless execution, managing vendor relationships, timeline accountability, and guest-journey optimization. I've cut per-event costs by 20% while lifting engagement metrics and securing budget increases through operational excellence.

I hold an MBA in Design Thinking & Innovation from John Brown University and started my career in hospitality at Santa Monica Travel & Tourism and Latham & Watkins.

Ask me about client experience design, event operations strategy, budget management and cost reduction, and guest journey mapping.