Nicole Battley

I'm Nicole, Strategy Lead for Virgin Australia's loyalty program, Velocity Frequent Flyer. I focus on member acquisition, retention, and partner relationships, solving problems that directly impact how the program grows and performs.

Before Virgin Australia, I was a Senior Consultant at KPMG's Global Strategy Group, working on growth strategy, transformation, and operating model design across healthcare, banking, energy, and non-profits.

Ask me about loyalty programs, member acquisition and retention, and strategy consulting.