Michael McMillan
About
Michael McMillan is a seasoned entrepreneur with more than 25 years of experience owning and operating call centers, now recognized as an expert in generative AI application implementation.
His work integrating AI models like ChatGPT into call center operations has reshaped how businesses communicate with customers, and he is known for making complex AI concepts accessible on stage. Ask him about AI customer experience, call center operations, or sales.
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