I'm Lauren, Customer Success Manager at Wall Street Prep, where I help clients in financial services get the most out of their training programs. I focus on account management and relationship building in B2B SaaS, previously scaling enterprise customer success at BountyJobs in the HR tech space.
Before moving into tech, I was a licensed realtor and hold a Master's in Clinical Social Work from Florida State.
Ask me about customer success strategy, account management in B2B SaaS, and building client relationships in financial services.
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