I created C.H.A.P.P.S., a system to modernize the U.S. Postal Service payroll process after spending years navigating what I found to be an antiquated and disorganized system. I retired from the postal service after starting there in 1995, and before that served 18 years in the Illinois National Guard, retiring as Major.
Ask me about C.H.A.P.P.S., postal service operations, and military leadership.
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