Jason S Bradshaw

I'm Jason, a C-suite executive focused on growth and customer experience at Bradshaw, Koh & Co. I advise boards and leadership teams, act as interim CCO/CGO, and speak globally while writing about customer and employee experience.

I have led customer, marketing, and commercial strategy across multiple industries, helped rebuild trust at Volkswagen during a crisis, launched a multi-brand e-commerce platform that generated significant revenue, and have been recognised with 40+ industry awards. I started my first business at age 14 and have worked across government, media, retail, telco, and automotive in roles from frontline service to executive leadership.

And my hot take is customers notice truth, not polish — stop treating experience like marketing fluff.