I lead customer success at Affinity, the relationship intelligence platform for deal teams. I've spent my career in SaaS customer success, scaling teams and programs across EMEA at Cisco and building CS from the ground up at Kody.
I'm hands-on, focused on outcomes, and care about relationships mattering more than process theater.
Ask me about customer success strategy, scaling CS teams in SaaS, and working with enterprise and startup customers.
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