Gozde Gorce

I'm Gozde, AI Success Engineer at Apollo.io. I scale Customer Success teams at hypergrowth startups by building AI-native operations that double ARR coverage without adding headcount. I've led CS and GTM functions at Apollo, Lob, Traackr, and Twitter.

I pioneer AI tools for post-sales workflows and built CS functions from scratch that scaled 2x in under 6 months. I care about metric-driven culture, operational excellence, and developing teams where people get promoted fast. Scale without bloat: automation, process design, and outcomes that move the number.

Ask me about AI in Customer Success, scaling CS teams, retention and upsell strategy, and building post-sales operations.