Alberto Franco Vasquez
Senior Remote IT Support Specialist | Help Desk & Desktop Support | Windows & Active Directory | Customer-Focused Technical Support
About
I'm Alberto, a Senior IT Consultant with over 20 years of experience supporting end-users across Windows and Linux environments. I specialize in troubleshooting hardware and software, managing Active Directory, and resolving network and system issues for remote teams.
I focus on delivering technical solutions that meet SLAs under ITIL best practices, working across virtualized environments and monitoring performance through KPIs. I'm proactive, adaptable, and customer-focused.
Ask me about remote IT support, Active Directory troubleshooting, Windows Server, and working under ITIL frameworks.
Ask me about
By using this service, you agree to the Terms of Service and Privacy Policy.