David Ip

I'm David. I'm Principal Product Manager at GEICO working on conversational and agentic AI and CRM products. Previously I led conversational AI and CRM product teams at MGM Resorts, directed product for chatbots and consumer apps at Asurion, and managed search and discovery product teams at Wellio/Kraft Heinz.

I focus on building and scaling AI-powered platforms and launching zero-to-one products like enterprise chatbot platforms and consumer apps, with experience across Fortune 500s and startups in San Francisco. And my hot take is AI chatbots should get fired for being boring and boilerplate.