
I'm a hospitality operations and customer support professional with 20+ years of experience helping customers, solving problems, and supporting fast-paced service environments. My background spans hotel reservations, night audit operations, guest services, and high-volume hospitality support across hotels, military lodging, restaurants, stadiums, and entertainment venues. I'm service-oriented, detail-focused, and strong at listening carefully, identifying the real issue, and following through.
Ask me about customer support, hospitality operations, issue resolution, and transitioning to remote support roles.
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