Apitsada Ruknapapong
AI Product Manager & Operation Lead, Legion AI·AI Product & Operations Manager | M.S. Machine Learning & Data Science @ Northwestern | Expert in Agentic AI, RAG Systems & Workflow Automation | Ex-Accenture
About
I'm Apitsada, an AI product and operations manager focused on building agentic AI systems and workflow automation that actually cut operational overhead. At KBTG, I owned product roadmaps for 4 core banking products serving 60M+ customers. Later, at Kavi Global, I built RAG and LLM evaluation frameworks that lifted task accuracy from 72% to 84%. I'm now at Legion AI and finishing my M.S. in Machine Learning and Data Science at Northwestern. Ask me about agentic AI and RAG systems, AI product management, workflow automation, and breaking into AI roles from a non-traditional background.
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