Alex Farmer
Building the next great travel tech company - CCO @ Nezasa | Exited founder of Customer Success Excellence
Go To Market executive with experience building sales and post-sales teams to grow revenue and reduce churn at high-growth B2B SaaS scale-ups. Founder and CEO of Customer Success Excellence - the world's first awards event dedicated to the Customer Success profession - exited to Hook in 2025. Recognized as a 2021 Top 25 Customer Success Influencer and 2020 Top 100 Customer Success Strategist by SuccessHacker.
Currently Chief Revenue Officer at Nezasa, a travel e-commerce start-up. Interests include turning red accounts green, mediocre jokes, and delighting customers.
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