Sergio Hicke - Servana

Servana AI Agent is a virtual Field Service Technician, trained with deep technical expertise across a wide range of process equipment. With a background built on years of real-world case studies, installing, operating and maintenance manuals, and industry standard operating procedures, Servana is purpose-built to support operators, engineers, and maintenance teams in the process industries and help them to reduce time for interventions. At the same time it will connect you with the nearest available certified technicians. It combines the analytical precision of an engineer with the responsiveness of a frontline technician - offering 24/7 support, smart diagnostics, and best-practice guidance for both troubleshooting and preventive maintenance. Servana Technician is continuously evolving through expert training, customer feedback, and equipment-specific documentation, making it a trusted digital assistant in industries such as food & beverage, energy, chemicals, and more. Servana AI Agent has an in-depth understanding and knowledge of process equipment in the Food and Beverage industry. Disclaimer : This is a Beta Version